Repair Shop Management Software, Built for the Counter
A busy repair shop juggles dozens of devices a day, customers asking what happened to theirs, and parts that need to be reordered before it is too late. Leybix keeps it all in one place — a ticket for every repair, customers, devices, a pricebook, inventory, and payment tracking — no spreadsheets, no sticky notes, and none of the overhead of a full ERP.
The Chaos That Costs You Time and Money
- Sticky notes on the counter that go missing right when the customer shows up to collect.
- Nobody is quite sure what stage a repair is at — received, in progress, waiting on a part, or ready.
- The phone rings all day with the same question: what is happening with my device.
- Two identical devices on the bench, and no one remembers whose is whose.
- A tech is not sure what to charge for a common repair.
- No clear record of who paid, who left a deposit, and what balance is still due.
How Leybix Keeps the Shop Organized
Every repair becomes a clear ticket with a customer, device, issue, and status. Staff see at a glance what is urgent, price a repair from the pricebook in seconds, track deposits and balances, print an intake form, and update a customer over WhatsApp with a ready-made message — all from a phone behind the counter. Simple and focused, without the weight of an ERP or accounting system.
What you get
Tickets & Statuses
Customer, device, issue, diagnosis, parts, and status on one ticket: received, in progress, waiting on a part, ready for pickup.
Customers & Devices
Full history for every customer and every device, tracked by IMEI or serial number, so lookalike devices never get mixed up.
Repair Pricebook
A recommended price for every repair by brand, model, and type — saved onto the ticket automatically.
Basic Inventory
Know what is in stock before you promise a customer anything, and when a part is about to run out.
Internal Payment Tracking
Deposit, amount paid, and balance due, tracked internally by the shop — not a tax invoice or an official receipt.
Intake Form & WhatsApp
A printable intake form with a signature line, plus one-tap WhatsApp with a prefilled update message.
Who It Is For
- Repair shops for electronics, phones, tablets, and computers.
- A solo technician who wants order, and multi-tech shops that need everyone on the same page.
- Stores that repair and sell in the same location and want one simple tool at the counter.
Who it’s not for
- A business looking for accounting software or tax-invoice generation — Leybix deliberately does not do that.
- A chain that needs a full ERP with purchasing, accounting, and financial reporting — heavier systems exist for that.
- A shop that needs card processing inside the system — payments are recorded for internal tracking only.
A Day-to-Day Example
- 1
A customer drops off an iPhone 13 with a cracked screen — open a ticket in seconds with a name, IMEI, and the issue.
- 2
Pick "iPhone 13 Screen Replacement" from the pricebook — the price and warranty fill in automatically.
- 3
Collect a $20 deposit, leaving a $70 balance, and print an intake form with the customer's signature.
- 4
The status moves to "waiting on part," then to "ready for pickup" once the repair is done.
- 5
Tap "Open WhatsApp" and send a prefilled message letting the customer know their device is ready.
- 6
At pickup, record the remaining balance and close out the ticket.
Frequently asked questions
Does Leybix work for a small or independent shop?
Yes. It is built for a one-tech shop as well as a multi-tech lab — simple to start with, no complicated setup.
Can staff work from a phone behind the counter?
Yes. Leybix is mobile-first, so opening a ticket, updating a status, or looking up a customer takes seconds on a phone.
Can we track a device by IMEI or serial number?
Yes. Every device is saved with an IMEI or serial number along with its full repair history, so lookalike devices never get confused.
How do we track deposits and balances?
Every repair has internal payment tracking: price, deposit, amount paid, and balance due. This is an internal record for the shop — not a tax invoice or an official receipt.
Can we print an intake form for the customer?
Yes. You can generate a printable intake form with customer and device details, the issue, price, warranty terms, and a signature line.
How do we let a customer know their device is ready?
One tap opens WhatsApp with a prefilled message based on the status. The message is sent manually by staff — there is no automatic sending.
How long does it take to get set up?
Minutes, with no installation and no long onboarding — you sign in and open your first ticket.
How is this different from accounting software or a full ERP?
Leybix is focused on running repairs from the counter, not on accounting. It does not replace accounting software and does not issue tax invoices or official receipts.
Guides to help you decide
Related
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