Cell Phone Repair Shop Software for Sales and Service
A phone store is sales and repairs at the same counter — the same customer buys a case and a charger, then drops off an iPhone for a cracked screen. Leybix keeps repairs, accessories, parts inventory, a pricebook by brand and model, and WhatsApp updates in one place, instead of splitting the day between a register and a notepad.
The Chaos Inside a Phone Store
- Sales and repairs blur together, making it hard to tell where any given repair actually stands.
- Accessories and chargers with no real inventory — nobody knows what is left on the shelf.
- A customer calls to ask if their phone is ready, and a staff member digs through sticky notes.
- No clear record of who paid, who left a deposit, and what balance is still owed.
How Leybix Organizes the Store
A customer who buys an accessory and also drops off a device for repair is managed under one profile. Staff track accessory and parts inventory, price a repair from the pricebook by brand and model, follow deposits and balances, and message the customer on WhatsApp once the phone is ready — all from a phone at the counter.
What you get
Sales & Repairs Together
Accessories, chargers, and cases alongside iPhone and Galaxy repairs — under the same customer profile.
Accessory & Parts Inventory
Know how many of each accessory and screen you have left, and when a part is about to run out.
IMEI Tracking
Every device is saved by IMEI or serial number, with its full repair history attached.
Pricebook by Brand & Model
A recommended price for a screen or battery swap by model — the same price for the whole team.
Deposit & Balance
Internal payment tracking per repair: price, deposit, and balance due — not a tax invoice or official receipt.
WhatsApp Pickup Update
One tap opens WhatsApp with a prefilled message that the device is ready — sent manually by staff.
Who It Is For
- Phone stores that sell accessories and also repair devices.
- A store with a repair corner that wants a clean separation between sales and repairs.
- Service points that need to quote a fast price and update customers from the counter.
Who it’s not for
- A store looking for a full retail POS with card processing — Leybix runs the counter, not the payment terminal.
- A business that needs the system to issue tax invoices — you keep doing that in your accounting tool.
A Day-to-Day Example
- 1
A customer buys a case and a charger, and at the same time drops off a Galaxy S22 for a battery swap.
- 2
Open a repair with the IMEI and pick "Battery Replacement" from the pricebook — $60.
- 3
Collect a $20 deposit, leaving a $40 balance, and the accessory inventory ticks down automatically.
- 4
Once the battery is replaced, the status moves to "ready for pickup."
- 5
Tap "Open WhatsApp" and send the customer a prefilled message.
Frequently asked questions
Does this work for a phone store that sells and repairs?
Yes. You can manage repairs, accessories, inventory, and customers in the same system, without switching between separate tools.
Can we manage accessory and parts inventory?
Yes. You track quantities for accessories, chargers, and parts, and know when something is about to run out.
Can we track a device by IMEI?
Yes. Every device is saved with an IMEI or serial number, and you can see its full repair history.
How do we let a customer know their phone is ready?
One tap opens WhatsApp with a prefilled message. It is sent manually by staff — there is no automatic sending.
Can we track deposits and balances?
Yes. Every repair has internal payment tracking: price, deposit, and balance due. This is an internal record — not a tax invoice or official receipt.
Is it built for a phone counter, or a full retail POS?
It is built for a phone repair-and-sales counter. Leybix is not a full point-of-sale payment system or a card-processing gateway.
Guides to help you decide
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