Privacy Policy

Account data: name, email, phone, and business details you provide when signing up and using the Service. Authentication is handled by an external identity provider.

Data you enter about your customers and their devices: names, phone numbers, emails, IMEI or serial numbers, repair details, and internal payment information. This data belongs to you.

Technical and usage data: login records, IP address, and cookies essential to operating the Service.

With respect to your account data, we act as the data controller.

With respect to data about your customers, you are the data owner (controller), and Leybix acts as a service provider / data processor on your behalf, processing that data solely to provide the Service, in accordance with your instructions and applicable law.

We use the data to provide and operate the Service, secure it, offer support, and improve it. We do not sell personal data to third parties.

We may use infrastructure, hosting, and authentication providers to operate the Service, subject to confidentiality and security obligations.

WhatsApp messages are sent manually by you from your own device — we do not send messages on your behalf and do not integrate with WhatsApp automatically.

We take reasonable measures to protect the data, including access controls and separation of data between businesses. That said, no security is perfect, and we cannot guarantee absolute protection against every risk.

We retain data for as long as the account is active and as needed to provide the Service. When you close your account or upon request, we will delete or de-identify data subject to legal requirements and reasonable timeframes.

Depending on applicable privacy law, you may have the right to access, correct, or request deletion of data held about you. To exercise these rights, contact us at the email address below.

We use essential cookies required for sign-in and operating the Service. We may also use additional cookies for operational or analytics purposes.

The Service is intended for businesses and is not directed at minors.

We may update this policy from time to time. We will update the date at the top of the page, and continued use of the Service constitutes acceptance of the updated policy.

For privacy questions or to exercise your rights: [email protected].